Charcoal Lane Logo

Charcoal Lane is a modern Australian restaurant serving contemporary Australian cuisine infused with native flavours.  They employ and train disadvantaged indigenous and non-indigenous young people.

Case Study

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Key takeaways:

  1. Enter a market where you are familiar with the industry. Trying to learn a new industry might be a huge learning curve.

  2. Working to get to know the expectation of partners can be challenging. Clarify roles from the beginning and know how the partnerships will work ahead of time to avoid misunderstandings.

  3. Account for everything you do in your organization and business. Don’t only collect statistics but also collect stories as a whole. This will help you understand better which situations work and which ones don’t.